CONTACT

KORE
FRANZISKA STOLL
JÜTHORNSTRASSE 50
22043 HAMBURG, GERMANY
EMAIL: hello@kore-studio.eu

VAT ID: DE457886665

PRIVACY POLICY

WE TAKE YOUR PRIVACY SERIOUSLY. THIS PRIVACY POLICY EXPLAINS HOW WE COLLECT, USE, AND PROTECT YOUR PERSONAL DATA WHEN YOU USE OUR WEBSITE: BY ACCESSING THIS WEBSITE, YOU AGREE TO THE FOLLOWING TERMS OF USE.

WE COMPLY WITH THE EUROPEAN GENERAL DATA PROTECTION REGULATION (GDPR). WE DO NOT SEND NEWSLETTERS OR MARKETING EMAILS UNLESS YOU EXPLICITLY SUBSCRIBE.

WHAT DATA WE COLLECT

WE COLLECT ONLY THE PERSONAL DATA NECESSARY TO PROCESS YOUR ORDER AND OPERATE OUR WEBSITE:

  • NAME
  • SHIPPING AND BILLING ADDRESS
  • EMAIL ADDRESS (FOR ORDER CONFIRMATION AND COMMUNICATION)
  • PHONE NUMBER (OPTIONAL, FOR DELIVERY NOTIFICATIONS)
  • PAYMENT DETAILS (PROCESSED SECURELY BY OUR PAYMENT PROVIDERS)
  • IP ADDRESS
  • INFORMATION ABOUT YOUR INTERACTION WITH OUR WEBSITE (VIA COOKIES AND ANALYTICS TOOLS)


WE DO NOT COLLECT SENSITIVE PERSONAL DATA

WHY WE COLLECT DATA

WE USE YOUR PERSONAL DATA ONLY FOR THE FOLLOWING PURPOSES:

  • TO PROCESS AND DELIVER YOUR ORDER
  • TO PROVIDE YOU WITH ORDER CONFIRMATIONS AND SHIPPING UPDATES
  • TO COMPLY WITH LEGAL OBLIGATIONS (FOR EXAMPLE, TAX AND ACCOUNTING REQUIREMENTS)
  • TO ENSURE THE SECURITY AND TECHNICAL FUNCTIONALITY OF OUR WEBSITE
  • TO IMPROVE OUR WEBSITE AND USER EXPERIENCE THROUGH ANONYMISED ANALYTICS


WE PROCESS PERSONAL DATA ON THE FOLLOWING LEGAL BASES IN ACCORDANCE WITH ARTICLE 6 GDPR:

  • ART. 6(1)(B) GDPR – PROCESSING NECESSARY FOR THE PERFORMANCE OF A CONTRACT OR TO TAKE STEPS PRIOR TO ENTERING INTO A
    CONTRACT (FOR EXAMPLE PROCESSING ORDERS AND DELIVERIES)
  • ART. 6(1)(C) GDPR – PROCESSING NECESSARY TO COMPLY WITH LEGAL OBLIGATIONS (FOR EXAMPLE TAX AND ACCOUNTING REGULATIONS)
  • ART. 6(1)(F) GDPR – PROCESSING BASED ON OUR LEGITIMATE INTERESTS, SUCH AS ENSURING THE SECURITY, STABILITY AND OPTIMISATION
    OF OUR WEBSITE

SHOPIFY HOSTING

OUR ONLINE STORE IS HOSTED BY SHOPIFY INC., A COMPANY THAT PROVIDES THE E-COMMERCE PLATFORM ALLOWING US TO SELL OUR PRODUCTS AND SERVICES.

WHEN YOU VISIT OUR WEBSITE, SHOPIFY MAY COLLECT TECHNICAL INFORMATION SUCH AS YOUR IP ADDRESS, BROWSER INFORMATION, AND DEVICE DATA TO ENSURE THE FUNCTIONALITY AND SECURITY OF THE PLATFORM.

YOUR DATA IS STORED THROUGH SHOPIFY’S DATA STORAGE SYSTEMS AND DATABASES. SHOPIFY STORES DATA ON SECURE SERVERS AND PROCESSES PERSONAL DATA IN ACCORDANCE WITH APPLICABLE DATA PROTECTION LAWS. MORE INFORMATION CAN BE FOUND IN SHOPIFY’S PRIVACY POLICY: HTTPS://WWW.SHOPIFY.COM/LEGAL/PRIVACY

DATA SHARING

WE SHARE PERSONAL DATA ONLY WITH SERVICE PROVIDERS NECESSARY TO OPERATE OUR BUSINESS AND PROCESS YOUR ORDER. THESE MAY
INCLUDE:

  • PAYMENT PROVIDERS (SUCH AS SHOPIFY PAYMENTS, PAYPAL, KLARNA OR OTHER PAYMENT PROCESSORS)
  • SHIPPING PROVIDERS (FOR EXAMPLE DHL)
  • IT AND WEBSITE SERVICE PROVIDERS (FOR EXAMPLE SHOPIFY)


THESE SERVICE PROVIDERS PROCESS DATA ONLY TO THE EXTENT NECESSARY TO PROVIDE THEIR SERVICES.
WE DO NOT SELL, RENT OR TRADE YOUR PERSONAL DATA TO THIRD PARTIES.

ANALYTICS AND TRACKING

OUR WEBSITE USES ANALYTICS AND ADVERTISING TOOLS TO UNDERSTAND HOW VISITORS INTERACT WITH OUR WEBSITE AND TO IMPROVE OUR SERVICES.

GOOGLE ANALYTICS
WE USE GOOGLE ANALYTICS, A WEB ANALYTICS SERVICE PROVIDED BY GOOGLE LLC. GOOGLE ANALYTICS USES COOKIES THAT ENABLE ANALYSIS OF WEBSITE USAGE. THE INFORMATION GENERATED BY THESE COOKIES MAY BE TRANSMITTED TO AND STORED ON GOOGLE SERVERS. WE USE GOOGLE ANALYTICS TO ANALYSE WEBSITE USAGE AND IMPROVE THE USER EXPERIENCE.

META PIXEL
OUR WEBSITE ALSO USES THE META PIXEL PROVIDED BY META PLATFORMS INC. THIS TOOL ALLOWS US TO MEASURE THE EFFECTIVENESS OF OUR ADVERTISING AND UNDERSTAND HOW USERS INTERACT WITH OUR WEBSITE AFTER VIEWING ADVERTISEMENTS. THE META PIXEL MAY COLLECT INFORMATION SUCH AS IP ADDRESS, DEVICE INFORMATION, AND WEBSITE INTERACTION DATA.

INTERNATIONAL DATA TRANSFERS

SOME OF OUR SERVICE PROVIDERS MAY PROCESS DATA OUTSIDE THE EUROPEAN UNION. WHERE THIS OCCURS, APPROPRIATE SAFEGUARDS ARE APPLIED
IN ACCORDANCE WITH THE GDPR, SUCH AS THE USE OF STANDARD CONTRACTUAL CLAUSES APPROVED BY THE EUROPEAN COMMISSION.

DATA STORAGE AND SECURITY

WE TAKE APPROPRIATE TECHNICAL AND ORGANISATIONAL MEASURES TO PROTECT YOUR PERSONAL DATA FROM LOSS, MISUSE OR UNAUTHORISED
ACCESS.
PERSONAL DATA IS STORED ONLY FOR AS LONG AS NECESSARY TO FULFIL CONTRACTUAL AND LEGAL OBLIGATIONS. ONCE THESE PURPOSES NO
LONGER APPLY AND STATUTORY RETENTION PERIODS HAVE EXPIRED. THE DATA WILL BE DELETED OR ANONYMISED.

YIUR RIGHTS

UNDER THE GDPR, YOU HAVE THE FOLLOWING RIGHTS REGARDING YOUR PERSONAL DATA:

  • THE RIGHT TO ACCESS YOUR PERSONAL DATA
  • THE RIGHT TO REQUEST CORRECTION OF INACCURATE DATA
  • THE RIGHT TO REQUEST DELETION OF YOUR DATA
  • THE RIGHT TO RESTRICT PROCESSING
  • THE RIGHT TO OBJECT TO PROCESSING
  • THE RIGHT TO DATA PORTABILITY


IF THE PROCESSING OF YOUR PERSONAL DATA IS BASED ON CONSENT, YOU MAY WITHDRAW YOUR CONSENT AT ANY TIME WITH EFFECT FOR THE
FUTURE.
YOU ALSO HAVE THE RIGHT TO LODGE A COMPLAINT WITH A SUPERVISORY AUTHORITY. FOR ANY REQUESTS REGARDING YOUR PERSONAL DATA,
PLEASE CONTACT: HELLO@KORE-STUDIO.EU

COOKIES

OUR WEBSITE USES COOKIES AND SIMILAR TECHNOLOGIES TO ENSURE THE PROPER FUNCTIONING OF THE WEBSITE AND TO IMPROVE THE USER
EXPERIENCE.
COOKIES MAY BE USED FOR PURPOSES SUCH AS:

  • ENABLING ESSENTIAL WEBSITE FUNCTIONALITY (FOR EXAMPLE SHOPPING CART AND CHECKOUT)
  • ANALYSING WEBSITE USAGE AND PERFORMANCE (FOR EXAMPLE THROUGH ANALYTICS TOOLS)
  • ENSURING WEBSITE SECURITY AND STABILITY

YOU MAY MANAGE OR DISABLE COOKIES THROUGH YOUR BROWSER SETTINGS. SOME FEATURES OF THE WEBSITE MAY NOT FUNCTION PROPERLY IF
COOKIES ARE DISABLED.

CHANGES TO THIS POLICY

WE MAY UPDATE THIS PRIVACY POLICY FROM TIME TO TIME TO REFLECT CHANGES IN LEGAL REQUIREMENTS OR OUR SERVICES. THE MOST CURRENT
VERSION WILL ALWAYS BE AVAILABLE ON OUR WEBSITE.