THE PROTECTION OF YOUR PERSONAL DATA IS VERY IMPORTANT TO US. WE PROCESS YOUR DATA EXCLUSIVELY IN ACCORDANCE WITH APPLICABLE DATA PROTECTION REGULATIONS, IN PARTICULAR THE GENERAL DATA PROTECTION REGULATION (GDPR). DETAILS ON THE TYPE, SCOPE, AND PURPOSE OF DATA PROCESSING CAN BE FOUND IN OUR PRIVACY POLICY, WHICH FORMS AN INTEGRAL PART OF THESE TERMS & CONDITIONS.

BY USING OUR WEBSITE AND PLACING AN ORDER, YOU AGREE TO THE PROCESSING OF YOUR DATA IN ACCORDANCE WITH THE PRIVACY POLICY. WITHOUT THE PROCESSING STEPS DESCRIBED THERE, WE CANNOT EXECUTE YOUR ORDER.

CREATING AN ACCOUNT IS NOT REQUIRED TO USE OUR ONLINE SHOP. ORDERS CAN ALSO BE PLACED AS A GUEST. IF YOU DECIDE TO CREATE A PERSONAL ACCOUNT, YOU AGREE TO PROVIDE ACCURATE, CURRENT, AND COMPLETE INFORMATION DURING REGISTRATION.

YOU ARE RESPONSIBLE FOR MAINTAINING THE CONFIDENTIALITY OF YOUR LOGIN CREDENTIALS AND FOR ALL ACTIVITIES CONDUCTED UNDER YOUR ACCOUNT. PLEASE NOTIFY US IMMEDIATELY IF YOU SUSPECT ANY UNAUTHORIZED USE OF YOUR ACCOUNT OR ANY OTHER SECURITY BREACH.

KORE RESERVES THE RIGHT TO SUSPEND OR DELETE CUSTOMER ACCOUNTS IF FALSE INFORMATION IS PROVIDED, IF THE ACCOUNT IS USED IN VIOLATION OF THESE TERMS, OR IF THERE IS A SECURITY RISK.

USE OF THIS WEBSITE IS PERMITTED ONLY IN COMPLIANCE WITH APPLICABLE LAW AND THESE TERMS & CONDITIONS. ALL CONTENT — INCLUDING TEXT, IMAGES, TRADEMARKS, LOGOS, DESIGN, AND SOFTWARE — IS PROTECTED BY COPYRIGHT, TRADEMARK, AND OTHER INTELLECTUAL PROPERTY RIGHTS OWNED BY KORE OR OUR LICENSORS. ANY REPRODUCTION, DISTRIBUTION, OR OTHER USE WITHOUT OUR PRIOR WRITTEN CONSENT IS PROHIBITED.

YOU ARE NOT PERMITTED TO USE THE WEBSITE IN A WAY THAT MAY IMPAIR ITS OPERATION, IS UNLAWFUL, OR INFRINGES ON THE RIGHTS OF OTHERS. THIS INCLUDES, IN PARTICULAR, UNAUTHORIZED ACCESS TO SYSTEMS, DISTRIBUTION OF MALWARE, OR COPYING OF CONTENT FOR COMMERCIAL PURPOSES.

ADDITIONAL PROVISIONS GOVERNING THE USE OF OUR WEBSITE ARE OUTLINED IN OUR TERMS OF USE, WHICH FORM PART OF THESE TERMS & CONDITIONS.

ORDERS IN OUR ONLINE SHOP CAN ONLY BE PLACED USING THE ORDERING PROCESS PROVIDED ON THE WEBSITE. BY PLACING AN ORDER, YOU CONFIRM THAT YOU ARE AT LEAST 18 YEARS OLD AND ARE ACTING AS A CONSUMER, I.E., FOR PRIVATE AND NOT COMMERCIAL PURPOSES.

ORDERS IN OUR ONLINE SHOP CAN ONLY BE PLACED THROUGH THE CHECKOUT PROCESS PROVIDED ON THE WEBSITE. BY SUBMITTING AN ORDER, YOU CONFIRM THAT YOU ARE AT LEAST 18 YEARS OLD AND ACTING AS A CONSUMER — THAT IS, FOR PRIVATE PURPOSES AND NOT FOR COMMERCIAL RESALE.

THE PRESENTATION OF PRODUCTS ON OUR WEBSITE DOES NOT CONSTITUTE A LEGALLY BINDING OFFER, BUT AN INVITATION TO PLACE AN ORDER. BY CLICKING THE “PLACE ORDER” BUTTON, YOU SUBMIT A BINDING OFFER TO PURCHASE THE SELECTED ITEMS.

AFTER PLACING YOUR ORDER, YOU WILL RECEIVE AN AUTOMATIC EMAIL CONFIRMATION ACKNOWLEDGING RECEIPT OF YOUR ORDER. THIS CONFIRMATION ONLY CONFIRMS THAT WE HAVE RECEIVED YOUR ORDER — IT DOES NOT CONSTITUTE ACCEPTANCE OF YOUR OFFER. A BINDING SALES CONTRACT IS CONCLUDED ONLY WHEN WE CONFIRM SHIPMENT OF THE GOODS BY EMAIL OR WHEN THE GOODS ARE ACTUALLY DISPATCHED TO YOU.

KORE’S PRODUCTS ARE INTENDED EXCLUSIVELY FOR END CONSUMERS. ORDERS WITHIN TYPICAL HOUSEHOLD QUANTITIES ARE WELCOME; LARGER QUANTITIES OR ORDERS THAT APPEAR TO BE FOR COMMERCIAL RESALE MAY BE DECLINED. KORE RESERVES THE RIGHT TO CANCEL OR ADJUST ORDERS IF THERE IS A JUSTIFIED SUSPICION OF COMMERCIAL RESALE OR IF THE ORDERED QUANTITY EXCEEDS REASONABLE PERSONAL-USE LIMITS.

KORE RESERVES THE RIGHT TO LIMIT OR CANCEL QUANTITIES PURCHASED PER PERSON, PER HOUSEHOLD, OR PER ORDER AT ITS SOLE DISCRETION. THESE RESTRICTIONS MAY APPLY TO ORDERS PLACED UNDER THE SAME CUSTOMER ACCOUNT, USING THE SAME PAYMENT METHOD, OR INVOLVING IDENTICAL BILLING OR SHIPPING ADDRESSES.

IN THE EVENT THAT AN ORDER IS ADJUSTED OR CANCELLED, KORE WILL ATTEMPT TO NOTIFY YOU VIA THE EMAIL ADDRESS PROVIDED AT THE TIME THE ORDER WAS PLACED.

CONSUMERS HAVE THE LEGAL RIGHT TO WITHDRAW FROM A PURCHASE CONTRACT WITHIN 14 DAYS WITHOUT GIVING ANY REASON. THE WITHDRAWAL PERIOD BEGINS ON THE DAY YOU, OR A PERSON AUTHORIZED BY YOU WHO IS NOT THE CARRIER, TAKE POSSESSION OF THE GOODS.

PLEASE NOTE: FOR REASONS OF HEALTH PROTECTION AND HYGIENE, THE RIGHT OF WITHDRAWAL DOES NOT APPLY TO SEALED COSMETIC PRODUCTS ONCE THEIR SEAL HAS BEEN REMOVED OR THE PRODUCT HAS BEEN OPENED AFTER DELIVERY.

DETAILS ON RETURNS, COST COVERAGE, AND PROCESSING CAN BE FOUND IN OUR SEPARATE SHIPPING & RETURNS SECTION, WHICH FORMS PART OF THESE TERMS & CONDITIONS.

THERE YOU WILL ALSO FIND OUR COMPLETE WITHDRAWAL POLICY AND THE LEGALLY REQUIRED MODEL WITHDRAWAL FORM.

DELIVERY OF OUR PRODUCTS CURRENTLY TAKES PLACE WITHIN GERMANY ONLY. WE WORK WITH EXTERNAL SHIPPING SERVICE PROVIDERS, AND WE RESERVE THE RIGHT TO SELECT THE CARRIER AT OUR DISCRETION.

THE APPLICABLE SHIPPING COSTS AND ESTIMATED DELIVERY TIMES ARE LISTED IN OUR SHIPPING & RETURNS SECTION, WHICH FORMS PART OF THESE TERMS & CONDITIONS.PLEASE NOTE THAT DELIVERY TIMES MAY VARY DEPENDING ON PRODUCT AVAILABILITY AND THE WORKLOAD OF THE SHIPPING PROVIDER.

IF INDIVIDUAL ITEMS FROM YOUR ORDER ARE UNAVAILABLE, WE WILL INFORM YOU IMMEDIATELY. PAYMENTS ALREADY MADE FOR ITEMS THAT CANNOT BE DELIVERED WILL, OF COURSE, BE REFUNDED.

KORE RESERVES THE RIGHT TO CANCEL OR REFUSE ORDERS AT ANY TIME AND AT ITS SOLE DISCRETION, PARTICULARLY IN CASES OF PRICING ERRORS, OBVIOUS MISTAKES, SUSPECTED FRAUDULENT ORDERS, OR REPEATED RETURNS. WE MAY ALSO CANCEL OR DECLINE AN ORDER IF PRIOR PAYMENTS REMAIN OUTSTANDING OR IF THERE ARE INDICATIONS OF MISUSE OF OUR ONLINE SHOP.

TO PROTECT AGAINST FRAUD AND ABUSE, KORE RESERVES THE RIGHT TO VERIFY ORDERS BEFORE ACCEPTANCE. THIS MAY INCLUDE THE VERIFICATION OF PAYMENT DETAILS, ADDRESS INFORMATION, OR OTHER SECURITY-RELATED DATA. IF AN ORDER IS DELAYED OR REJECTED AS A RESULT, WE WILL INFORM YOU PROMPTLY.

KORE RESERVES THE RIGHT TO REFUSE, CANCEL, OR MODIFY ANY ORDER AT ANY TIME AND AT ITS SOLE DISCRETION. THIS APPLIES IN PARTICULAR TO CASES OF:

• PRICING OR TYPOGRAPHICAL ERRORS,
• OBVIOUS MISTAKES IN PRODUCT INFORMATION,
• JUSTIFIED SUSPICION OF FRAUDULENT OR ABUSIVE ORDERS,
• OR REPEATED EXCESSIVE RETURNS.

WE MAY ALSO CANCEL OR REFUSE DELIVERY IF A CUSTOMER HAS OUTSTANDING PAYMENTS FROM PREVIOUS ORDERS OR IF THERE ARE INDICATIONS OF MISUSE OF OUR ONLINE SHOP. IN SUCH CASES, KORE WILL INFORM THE CUSTOMER IMMEDIATELY AND REFUND ANY PAYMENTS ALREADY MADE FOR UNDELIVERED GOODS.

KORE RESERVES THE RIGHT TO VERIFY ORDERS PRIOR TO ACCEPTANCE, INCLUDING PAYMENT DATA, ADDRESS INFORMATION, OR OTHER RELEVANT DETAILS, IN ORDER TO PREVENT FRAUD OR MISUSE. IF AN ORDER IS DELAYED OR CANCELLED AS A RESULT, WE WILL NOTIFY YOU PROMPTLY.

KORE RESERVES THE RIGHT TO REFUSE OR CANCEL ORDERS AT ANY TIME AND AT ITS SOLE DISCRETION. THIS APPLIES IN PARTICULAR TO CASES OF PRICING ERRORS, OBVIOUS MISTAKES, REASONABLE SUSPICION OF FRAUDULENT ORDERS, OR REPEATED RETURNS.

WE MAY ALSO CANCEL ORDERS OR REFUSE DELIVERIES IF PREVIOUS PAYMENTS HAVE NOT BEEN MADE OR IF THERE ARE INDICATIONS OF MISUSE OF OUR ONLINE SHOP.

TO PROTECT AGAINST FRAUD AND MISUSE, WE RESERVE THE RIGHT TO REVIEW ORDERS BEFORE ACCEPTANCE. THIS MAY INCLUDE VERIFICATION OF PAYMENT INFORMATION, ADDRESS DETAILS, AND OTHER SECURITY-RELEVANT INFORMATION.

SHOULD AN ORDER BE DELAYED OR REJECTED AS A RESULT, WE WILL INFORM YOU IMMEDIATELY.

THE PRODUCTS DISPLAYED IN THE ONLINE SHOP MAY DIFFER SLIGHTLY IN COLOR, TEXTURE, AND DESIGN FROM THE ACTUAL DELIVERED ITEMS, PROVIDED THAT THIS IS CUSTOMARY IN THE TRADE AND DOES NOT IMPAIR THEIR USABILITY. ALL PRODUCT INFORMATION, DESCRIPTIONS, AND PRICES MAY BE CHANGED AT ANY TIME WITHOUT PRIOR NOTICE.

OUR PRODUCTS ARE INTENDED EXCLUSIVELY FOR PERSONAL, PRIVATE USE. COMMERCIAL USE OR RESALE WITHOUT OUR EXPRESS WRITTEN CONSENT IS PROHIBITED. WE RESERVE THE RIGHT TO CANCEL OR LIMIT ORDERS IF THERE IS REASONABLE SUSPICION THAT THEY ARE NOT INTENDED FOR PERSONAL USE.

PLEASE USE OUR PRODUCTS EXCLUSIVELY IN ACCORDANCE WITH THE INSTRUCTIONS FOR USE ON THE PACKAGING, INSERTS, OR OUR WEBSITE. IMPROPER OR MISUSE MAY LEAD TO SKIN IRRITATION OR DAMAGE, FOR WHICH WE ACCEPT NO LIABILITY.

KORE'S LIABILITY REMAINS UNAFFECTED INSOFAR AS MANDATORY LEGAL CLAIMS EXIST – IN PARTICULAR YOUR STATUTORY WARRANTY RIGHTS AND OUR LIABILITY FOR INTENT AND GROSS NEGLIGENCE.

WE STRIVE TO ENSURE THAT THE PRODUCTS DISPLAYED IN OUR ONLINE SHOP ARE ALWAYS AVAILABLE. HOWEVER, IT MAY HAPPEN THAT CERTAIN ITEMS ARE TEMPORARILY OR PERMANENTLY UNAVAILABLE. IN SUCH CASES, WE WILL INFORM YOU IMMEDIATELY AND REFUND ANY PAYMENTS ALREADY MADE WITHIN THE STATUTORY PERIODS.

KORE RESERVES THE RIGHT TO REMOVE PRODUCTS FROM ITS RANGE OR RESTRICT THEIR AVAILABILITY WITHOUT PRIOR NOTICE. NO CLAIMS ARISING FROM THIS – SUCH AS CLAIMS FOR DAMAGES – SHALL EXIST, EXCEPT WHERE MANDATORY LAW PROVIDES OTHERWISE.

THE STATUTORY WARRANTY OF TWO YEARS FROM DELIVERY OF THE GOODS APPLIES. IF DEFECTS OCCUR WITHIN THIS PERIOD, YOU ARE ENTITLED TO SUBSEQUENT PERFORMANCE (REPLACEMENT OR REPAIR). IF SUBSEQUENT PERFORMANCE FAILS, YOU CAN REDUCE THE PURCHASE PRICE OR WITHDRAW FROM THE CONTRACT.

IN ADDITION, THE FOLLOWING LIABILITY REGULATIONS APPLY:

• KORE IS LIABLE WITHOUT LIMITATION FOR DAMAGES CAUSED BY INTENT OR GROSS NEGLIGENCE, AS WELL AS FOR DAMAGES RESULTING FROM INJURY TO LIFE, BODY, OR HEALTH.
• IN CASES OF SLIGHT NEGLIGENCE, WE ARE ONLY LIABLE FOR FORESEEABLE, TYPICAL CONTRACTUAL DAMAGES.
• ANY FURTHER LIABILITY FOR INDIRECT DAMAGES, LOST PROFITS, OR CONSEQUENTIAL DAMAGES IS EXCLUDED.
• THESE LIMITATIONS OF LIABILITY ALSO APPLY TO THE BENEFIT OF OUR LEGAL REPRESENTATIVES AND AGENTS.

YOUR LEGAL RIGHTS UNDER PRODUCT LIABILITY LAW OR MANDATORY CONSUMER PROTECTION LAWS REMAIN UNAFFECTED.

SINCE JULY 20, 2025, THE EUROPEAN COMMISSION HAS BEEN PROVIDING THE NEW PLATFORM CONSUMER REDRESS IN THE EU, WHICH ALLOWS CONSUMERS TO FIND INFORMATION ON OUT-OF-COURT DISPUTE RESOLUTION. THE PLATFORM CAN BE ACCESSED VIA THE FOLLOWING LINK: HTTPS://CONSUMER-REDRESS.EC.EUROPA.EU/INDEX_DE. A LIST OF RECOGNIZED DISPUTE RESOLUTION BODIES IN THE MEMBER STATES, ALONG WITH THEIR CONTACT DETAILS, CAN BE FOUND HERE: HTTPS://CONSUMERREDRESS.EC.EUROPA.EU/DISPUTE-RESOLUTION-BODIES.
PLEASE NOTE THAT WE ARE NEITHER OBLIGATED NOR WILLING TO PARTICIPATE IN DISPUTE RESOLUTION PROCEEDINGS BEFORE A CONSUMER ARBITRATION BOARD.

THE LAWS OF THE FEDERAL REPUBLIC OF GERMANY APPLY, EXCLUDING THE UN CONVENTION ON CONTRACTS FOR THE INTERNATIONAL SALE OF GOODS. MANDATORY CONSUMER PROTECTION REGULATIONS OF THE COUNTRY IN WHICH YOU HAVE YOUR HABITUAL RESIDENCE REMAIN UNAFFECTED. TO THE EXTENT LEGALLY PERMISSIBLE, THE PLACE OF JURISDICTION FOR ALL DISPUTES ARISING FROM OR IN CONNECTION WITH THESE TERMS AND CONDITIONS IS HAMBURG, GERMANY.

IF YOU HAVE ANY QUESTIONS ABOUT THESE TERMS AND CONDITIONS, OUR PRODUCTS, OR YOUR ORDER, YOU CAN CONTACT US AT ANY TIME: HELLO@KORE-STUDIO.EU

WE WILL DO OUR BEST TO ANSWER ALL INQUIRIES AS QUICKLY AS POSSIBLE.